GUARDIAN DELIVERY & RETURNS
Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding Delivery & Returns of Guardian products.
CHRISTMAS DELIVERY
Orders made on or before 16th December will be delivered on the 17th and 18th of December.
Any orders placed after this date and up until 2nd January will be delivered from 3rd January.
Offices close 20th December and will reopen 2nd January.
DELIVERY OF GUARDIAN PRODUCTS
Our Guardian product ranges are currently on the following delivery lead times:
- Vinyl Flooring - 2 - 5 working days
- Decorative Internal Cladding - 5 to 7 working days
Please note - we are no longer able to deliver Guardian products to Northern Ireland.
All orders containing products from Guardian are subject to a delivery charge of £20 + VAT.
If you have any questions regarding delivery then please give us a call.
DELIVERY & DAMAGES POLICY
Where every effort is taken to ensure that the correct goods are delivered and without damage, in exceptional circumstances this may not always be the case. In these circumstances we ask that the delivery is signed for as damaged, and damages are reported to our customer services team as soon as possible. Photos should be sent at your earliest convenience. If goods are signed for as unchecked the carrier deems this to be accepted in good condition under their terms and conditions, so if unsure sign damaged.
RETURNS OF GUARDIAN PRODUCTS
Should you wish, for any reason, to return goods to Guardian Building Products, we can make the necessary arrangements and goods will be credited at your prices ruling at the time of purchase less a 15% re-stocking charge on business orders and returns after 14 days, and less the cost of return carriage to the manufacturer warehouse.
Upon receipt all returned goods will be inspected and only those in a re-saleable condition will be credited, less the reductions above.
Deductions may apply if the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods